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Customized Products | MRP | SCM | CRM : Customer Relation Management | FRM | HRM
Maintain Relations Easily with Customers....
CRM : Customer Relation Management

Sales Manager
  • Create Price List
  • Create Schemes & Offers
  • Define Territory
  • Define Salesmen
  • Define Dealers
  • Collect & Record Customer Request for Inquiries
  • Generate Quotation
  • Generate Sales Order
  • Generate Internal Order Processing
Export Manager
  • Define LC
  • Export Cetificate
  • DEPB Declaration
  • Generate ARE - 1, GR
  • Generate Export Invoice
  • Generate Bank Letter
Marketing Manager
  • Define Marketing Area
  • Define Field Salesman
  • Define Salesman Call Plan
  • Record Customer Inquiry and Followup
  • Track Potential Customers
  • Track activities up to inquiry to Order
  • Track Salesman achievement v/s Targets
Shipment Manager
  • Transporter Info. Recording
  • Define Warehouse
  • Goods Receive from Production Plant
  • Goods Issue as per Sales Order / Invoice
  • Generate Packing List, Labels and Statements
  • Track Delivery Monitoring against orders
Service Manager
  • Define Service Agreements
  • Define Service Engineers
  • Define Maintenance Contracts
  • Generate Warranty Card with Invoice
  • Record Service Call from Customer
  • Allot Service Call to Service Engineers
  • Track Service Call Status
  • Record Maintenance Contract details of customers

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